Data Protection Policy

bd67 sap Privacy Policy

Your personal information is very important to us. This policy explains how bd67 sap collects, uses, and keeps your information secure.

Last updated: January 2025

This privacy policy ("Policy") explains in detail how personal information of users of the bd67 sap platform ("Platform") is collected, processed, stored, and protected. By using the Platform, you are considered to have accepted the terms of this Policy. Before reading this Policy, please review our Terms and Conditions, as both complement each other.

Scope of Information Collection

bd67 sap collects from you only the information that is necessary to provide the Platform's services and manage your account. This information is collected in the following ways:

1.1 Registration and Identity Verification Information

When creating an account, you are required to provide some basic information. This includes:

  • Full name and date of birth (to confirm age of 21)
  • Mobile number and email address
  • Username and password
  • National ID card or passport details (for KYC verification)

1.2 Financial Transaction Information

To facilitate deposits and withdrawals, the relevant mobile banking number and transaction details are recorded when transacting via bKash, Nagad, Rocket, or Upay. We never store your mobile banking account PIN or password.

1.3 Technical and Usage Information

While using the Platform, the following information may be collected automatically:

  • IP address and device information
  • Browser type and operating system
  • Login time, session duration, and click patterns
  • Information obtained from cookies and related tracking technologies

Purpose of Information Use

bd67 sap uses your information only for specific and legitimate purposes. The use of collected information is as follows:

  • Account management: For registration confirmation, login verification, and profile updates.
  • Transaction processing: To complete deposits and withdrawals securely and to maintain financial records.
  • Security: To detect and prevent fraudulent activity and to keep accounts secure.
  • Service improvement: To analyse Platform usage patterns and improve the experience.
  • Communication: For account notifications, transaction confirmations, and customer support.
  • Legal compliance: To meet applicable legal obligations and to apply responsible gaming policies.

bd67 sap never sells your personal information to third parties or uses it for advertising purposes.

Information Sharing and Disclosure

We are committed to protecting your privacy. Your information is not shared with any third party except in the limited circumstances below:

3.1 Service Partners

Limited information may be shared with certain trusted service partners to operate the Platform — such as payment processing, technology infrastructure, and cybersecurity service providers. These partners may use the information only for the specific task assigned and are bound to comply with our privacy standards.

3.2 Legal Obligations

Information may be disclosed in response to a court order, a lawful request from a government authority, or a requirement under applicable law. In such cases, only the minimum information necessary is provided.

3.3 Fraud Prevention

If an account is suspected of fraud or money laundering, relevant information may be shared with investigating authorities.

bd67 sap does not provide any information to third parties for marketing purposes without your prior consent.

Information Security Measures

bd67 sap uses industry-standard security technologies and processes to protect your personal and financial information:

  • SSL encryption: All data transmitted on the Platform is encrypted using SSL technology, reducing the risk of data theft.
  • Secure servers: Your information is stored in secure data centres with controlled unauthorised access.
  • OTP verification: Identity is confirmed via mobile OTP during transactions and password changes.
  • Regular security reviews: Regular security audits are conducted to identify system vulnerabilities.
  • Staff training: Staff follow strict privacy guidelines when handling personal information.

However, no digital system is entirely risk-free. You are therefore requested to keep your password confidential and to notify our support team if you notice any suspicious activity.

Cookie Policy

The bd67 sap platform uses cookies and similar technologies, which help improve your experience.

5.1 Types of Cookies

  • Essential cookies: Required to maintain login sessions and operate the Platform's core functions.
  • Functional cookies: Remember your preferences and settings so your next login is more convenient.
  • Analytics cookies: Collect statistical data to understand which parts of the Platform are used most.

5.2 Cookie Control

It is possible to disable cookies from your browser settings. However, disabling essential cookies may cause some Platform features to not work properly.

Data Retention Period

Information is retained for as long as your account is active and, after account closure, for a set period to meet legal and regulatory obligations.

Financial transaction records must be retained for a minimum of five years in accordance with applicable law. After this period, information is deleted or anonymised using a secure method.

Your Rights

As a user of bd67 sap, you have several rights regarding your own information:

7.1 Right to Access Information

You can access and view your stored personal information by logging into your account at any time. Contact the support team for more detailed information.

7.2 Right to Correct Information

If any stored information is incorrect, you can request a correction. In the case of a name change, identity documents may be required.

7.3 Request to Delete Information

A request to delete information can be submitted along with an account closure request. However, some information must be retained for a set period due to legal obligations.

7.4 Objection to Processing

You can object to the processing of your information for specific reasons. Contact the support team for more details on this.

To make any request regarding your information, contact us via our 24/7 live chat or email. bd67 sap provides support in both Bengali and English.

Responsible Information Management

bd67 sap believes that data protection and responsible gaming are related. The safe management of user information helps create a fair and secure gaming environment. Reading our Responsible Gaming Policy will help you understand how user protection is at the centre of our operations.

By analysing user behaviour, potentially problematic gaming patterns are identified and the necessary support is provided — this is an active and beneficial use of your information.

Children's Privacy

bd67 sap is for persons aged 21 and above only. We do not knowingly collect any information from minors. If it becomes known that a minor has registered on the Platform, their account will be closed immediately and the associated information will be deleted.

Changes to the Policy

This privacy policy may be updated from time to time in response to changes in services or legal requirements. In the case of significant changes, you will be notified via your registered mobile number or email.

Continued use of the Platform after an update will be considered acceptance of the new policy. You are therefore requested to review this page periodically.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

  • Live chat: Use the Platform's live chat for 24/7 direct support.
  • Email: [email protected]

bd67 sap endeavours to resolve all privacy-related requests within a reasonable time. Simple questions are answered promptly, though more complex matters may take a little longer.

For more information about our services, rules, or other matters, visit the Frequently Asked Questions page, where you will find answers to many common questions.

Play safely at bd67 sap

Enjoy the best gaming experience with your information kept secure. Our support team is always here for you.

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